JPNIC has set up an e-mail address for comments and suggestions. Not only that, it has also opened a counter for processing complains.

goiken@nic.ad.jp        e-mail address for suggestions
suggestions@nic.ad.jp   e-mail address for suggestions

kujo@nic.ad.jp          e-mail address for complains
complains@nic.ad.jp     e-mail address for complains
            

Comments and suggestions sent to the address mentioned above are discussed during the steering committee meeting and the result is published in the minutes of the meeting and Newsletter. It should be noted, that apart from the sender and e-mail address, the rest of the message would be made public.

These e-mail addresses were set up in 4/1994 and 31 mails were received until February in 1995. The subjects of the mails were as follows.

 1.Suggestions on how to proceed the discussions of membership
                                  fees problems..........................1
 2.Suggestions on Japanese translation of RFC............................1
 3.Suggestions on geographic domain name.................................1
 4.Enquiry for not admitting the Domain Name
                          beginning from a number........................1
 5.Point out troubles of DNS of nic.ad.jp................................1
 6.Complains for the Japanese code of JPNIC server.......................1
 7.Enquiries for the IP address acquired the past........................2
 8.Enquiry for JPNIC DB..................................................1
 9.Enquiries from foreign coutries about
            the present status of networks inside Japan..................2
 10.Enquiries from foreign countries
            regarding softwares related to Japanese language.............3
 11.Enquiries for missing person and organization's Domain Name..........7
 12.Others(test mail,errors,etc.)........................................9
            

FINANCE WG deals with the problems mentioned in 1 and authority has been given to them to cope with the problems.

In 2, there was a suggestion for making the Japanese version of RFC (Request For Comments) publicly available. Although it is of great importance, the Japanese version that JPNIC currently posses is contributed by volunteers and the quantity is very small. As a matter of fact JPNIC does not have the complete Japanese version of RFC. It can be thought, that in order to make the Japanese version public JPNIC could translate the important RFC into Japanese from its own budget, but in reality it is difficult because of the budget limit. If there are Japanese version of RFC then JPNIC would strongly appreciate if it is contributed to JPNIC.

3.It was a comment for the present pilot project on geographic type domain name. It was pointed out that the domain name are too long, and a suggestion was given on how to get rid of this problem. Geographic type domain names still have a lot of problems including the one pointed out in 3, and in order to solve this problems, JPNIC is thinking in the direction of extending the period of experiment.

4.It was enquiries for not admitting the Domain Name beginning from number. We answered that it is authority of RFC1034.

5.It was complains about the troubles of JPNIC Name server machine. We restored the machine immediately , and answered the fact.

6.It was complains that when they access to JPNIC WWW server, Japanese changed something differrent. We researched it, but it was not our fault.

From 7 to 11, it was not suggestions or complains but questions or queries. JPNIC answered them as far as we can do, but we could not answer about Q9,Q10,Q11 as follows.

In 9,the information that JPNIC control, we open all of them through "anonymous ftp", "whois", "www" or "gopher". If you can not accept the information with them, it is beyond our work.

In 10, it was questions how to acquire the Japanese software of "www" or "gopher" and where to acquire the program of expression in Japanese. It is not our work.

In 11, you can refer to "JPNIC whois" or "Domain Name monthly list". If you can not find the information, it is not our work.

JPNIC sets up an e-mail address for the queries about Domain name, IP address, JPNIC database and DNS. Please use this address.

query@domain.nic.ad.jp    e-mail address for Domain Name registration
query@ip.nic.ad.jp        e-mail address for IP address allocation
query@db.nic.ad.jp        e-mail address for JPNIC database
query@dns.nic.ad.jp       e-mail address for administration of DNS
query@nic.ad.jp           e-mail address for JPNIC work